Returns & Exchanges
At Blackhawk Supply Company, we stand behind the quality of our home hardware and fixtures. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account portal or contact our support team to request a Return Merchandise Authorization (RMA) number within the 30-day window.
Prepare the Package
Securely pack the items in their original manufacturer packaging, ensuring all manuals, hardware, and components are included to avoid restocking fees.
Ship to Blackhawk
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.
Inspection and Refund
Once our warehouse team inspects the returned goods for quality assurance, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing